An Update in Response to COVID-19

March 24, 2020

To our valued customers and vendors:

As the ongoing coronavirus (COVID-19) pandemic continues to spread, it is generating a great deal of uncertainty both nationally and internationally. Though how we live and work is changing, we at HCI Energy remain committed to our mission of leveraging energy innovation to connect individuals and companies to the global grid of opportunity while prioritizing meeting basic human needs in even the most challenging circumstances.

To do so, we not only have a robust continuity plan in place, but we’re also taking extensive precautionary measures, in accordance with guidance from government and public health authorities, to ensure the health and well-being of our stakeholders. The safety of our customers, vendors, associates and the communities we serve remains our top concern above all else.

We want to emphasize that HCI remains open for business and is committed to carrying out our work for customers under these challenging circumstances. We have also instituted several policies to reduce the risk of potential transmission, notably:

  • Remote WorkMost of our employees are now working virtually from their homes. HCI Energy has extensive online collaboration capabilities for our employees to communicate with each other, our customers and our suppliers. Our team members continue to be available to connect with you by phone, video messaging and email.
  • Travel RestrictionsWe have instituted travel restrictions and mandated self-isolation for any team member showing symptoms or who have reason to believe they have been exposed. To date we do not have any HCI employees with reported infection symptoms.
  • Events & Tradeshows:We are currently deferring social events and large meetings, and leveraging technology to maintain communications. All of HCI’s mid-year Outlook events will now be held virtually. Please watch for more information on these events as it becomes available.

Throughout the past few weeks, we’ve received numerous inquiries from clients about how the coronavirus and subsequent economic fallout might impact our forecast for commissioning and startups in 2020. We will update you on timing and other relevant issues as the situation evolves.

We greatly value your business and encourage each of you to stay safe and healthy.